Enterprise Agentic AI Platform | Kore.ai
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Great experiences are built on a strong foundation.
AI agents ready for customers and employees.
The only agent platform you can trust.
The Kore.ai Agent Platform
Meet {Artemis}
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The AI-programmable platform for the agentic enterprise. The foundation for building AI agents for customer and employee experiences with certainty.
Pre-built Applications
Use applications for Banking, Healthcare, Retail, HR, IT, and Recruiting today.
Application Accelerators
Leverage our Marketplace of pre-built AI agents, templates, and integrations.
Tailored Applications
Design / build applications on our Agent Platform across all enterprise use cases.
We've built our business by serving global enterprises
Trust us, we've learned from the best.
Discover why hundreds of enterprises use Kore.ai.
Banks, Credit Unions, Financial Institutions
Trusted by banking leaders:
Payers, Providers, Life Sciences
Trusted by healthcare leaders:
Consumer Goods and Services
Make work more efficient, intelligent, and valuable across the organization.
Trusted by consumer leaders:
Telecom, Media, Communications
Make work more efficient, intelligent, and valuable across the organization.
Trusted by telecom leaders:
B2B Goods and Services
Make work more efficient, intelligent, and valuable across the organization.
Trusted by business leaders:
Drive faster business outcomes in customer service and employee productivity.
Roadblocks to Every Turn
Rising customer expectations, frequent bad experiences, and overwhelmed agents create constant service bottlenecks.
A Smarter way to Help
Autonomous AI-powered agents provide AI-driven support for human agents and enable continuous service improvement.
Empowered Results for All
Delivering frictionless customer experiences, empowering agents to perform at their best, and driving elevated business outcomes.
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Use purpose-built agentic AI applications
We solve the most urgent industry and enterprise challenges with regulation-approved applications.
AI for Banking
Coordinate self-service and agent support with shared context, consistency, and built-in compliance.
AI for Healthcare
Enable 24/7 patient and member self-service and reduce staff burden with HIPAA-compliant intelligent assistance.
AI for Retail
Frictionless shopping and optimized operations with instant, personalized support at every touchpoint.
AI for IT
Resolve incidents, reduce ticket volume, and deliver 24/7 IT support
AI for HR
Automate, resolve, and reduce employee queries and manual workload.
AI for Recruiting
Automate screening, accelerate hiring, and engage top talent.
Leverage application accelerators from the Marketplace
Build agentic AI applications 10x faster with 100s of pre-built AI agents and templates.
Kore.ai Marketplace
Start using one of the pre-built AI agents, templates, and tools today, built by both Kore.ai and our partners.
Build unique applications to meet your needs
Tailor applications to your enterprise goals on our industry-leading agent platform.
AI for Service
Deliver quality service with AI agents who respond clearly in real time, while providing human agents with the necessary tools to ensure all interactions are more valuable.
learn more Report: Forrester Wave
AI for Work
Connect to your business systems, understand your data and workflows, and activate agentic RAG search, to automate and orchestrate AI agents with precision.
learn more Whitepaper: AI agents
Leverage AI with AI
Nine ways the Kore.ai Agent Platform does the work.
Build with AI
Months to days. Not a roadmap. A runtime.
Handle AI infrastructure automatically so your team starts at the business logic. More AI shipped. Same team size.
Orchestrate with AI
AI that handles the workflows other platforms can't.
Coordinate purpose-built agents in parallel, each with independent fault recovery. Real business complexity, handled.
Prove with AI
Compliance that doesn't need to trust the AI.
Enforces controls at the runtime layer and set constraints the AI operates within, not instructions it interprets.
Test with AI
No more discovering broken AI in front of customers.
Validate every workflow before deployment. What customers experience has already been proven to work.
Deploy with AI
Scale the programme. Not the headcount.
Removes the engineering bottleneck. One developer achieves what used to take a team of five. The roadmap keeps moving.
Govern with AI
Complete audit trails, ready when you need them.
Understand why the AI made a decision for a regulator, a board member, a customer, because 100% of interactions are logged.
Scale with AI
A protected AI investment in a shifting industry.
No vendor lock-in. No stranded investment. Keep your agent definitions running regardless of the underlying LLM.
Simplify with AI
Two AI systems? You only need one.
Scripted and reasoning AI on the same infrastructure. Two vendor contracts? The Kore.ai Agent Platform 2.0 replaces both.
Optimize with AI
Prove which agents delivered value.
Tie outcome improvements to specific change and attribute every one to to a specific optimisation.
5% EBIT GAIN
Customer testimonials
Discover how organizations deliver AI value with Kore.ai.
Morgan Stanley
"What I was really trying to solve was how to give 15–20 minutes back each day to our financial advisors. That extra time lets them reach out to customers more quickly, more effectively, or even make one additional phone call — and that’s a real revenue driver for us."
Shailesh Gavankar
Head, AI Strategy + Execution
Pfizer
Since we started with Kore.ai, we’ve deployed 60 AI agents across the enterprise—covering research, development, medical, commercial, and manufacturing across global markets and multiple languages. We needed a scalable platform, and these agents will only continue to become more intelligent.
Vik Kapoor
Head of GenAI Platforms & Products
Mphasis
We are proud to be a strategic implementation partner of Kore.ai, and we feel especially confident knowing that Kore.ai’s foundation on AWS, delivering unmatched reliability and scalability.
Nitin Rakesh
CEO, Mphasis
Microsoft
“Our strategic partnership with Kore.ai marks a significant milestone in our mission to accelerate enterprise AI transformation. By integrating Kore.ai’s advanced conversational and GenAI capabilities with Microsoft’s robust cloud and AI services, we are enabling enterprises to adopt AI at scale and with enterprise-grade security."
Puneet Chandok
President, India and South Asia
AMD
“In the moments that matter most, of course, employees want to connect with people. GenAI frees HR professionals to engage with the employees they serve and be present in the interactions that deliver higher satisfaction.”
Mark Jackson
Director, Global HR Technology
AWS
We are excited to expand our collaboration and to reinforce our shared commitment to empowering customers in the AI era
Chris Casey
Head of AWS Partnerships, Asia-Pacific and Japan
Georgia-Pacific
"As a global leader in AI, we saw a clear opportunity to bring that leadership into our own workplace. Our work with Kore.ai shows what's possible when you use AI not to replace people, but to enhance how they work, connect, and lead."
Robert Gama
SVP & Chief Human Resources Officer
Boardwalk REIT
“At Boardwalk, our commitment has always been to put residents first. Partnering with Kore.ai amplified our ability to deliver empathetic, timely service at scale. This is more than technology; it;s a foundation for smarter, more connected community experience.”
Karine Dal Collo
Director, Customer Service
Autodoc
We are passionate about using technology to empower our people. That’s why we partnered with Kore.ai to integrate AI into our customer and employee support operations. We have observed 74% first-call resolution and significant savings. Our people are happier. We are excited about the simplicity, potential, and benefits AI for Work bring to the table.
Yuliya Teteryuk
Customer Care Director
AMD
"We knew this wasn't just about automating tasks -- it was about creating a smarter, more intuitive HR experience. By designing with our employees in mind, we've built a solution that's fast, reliable, and ready to evolve with our business."
Lesa Sayer
CVP, Global HR Shared Services
Guidewell
This is about raising the bar—not just implementing technology, but evolving how we deliver healthcare support. With Kore.ai, we’ve moved from siloed experiences to a true ecosystem that’s modern, scalable, and member-centric.
Anne Hoverson
VP, Digital Transformation & Strategy
Inception
Partnering with Kore.ai aligns perfectly with our mission to develop AI-powered solutions that drive real business value to the customers in UAE and rest of the world,”
Andrew Jackson
CAIO, G42
Deutsche Bank
I have the honour of representing Deutsche Bank HR, sharing our AI journey—from a humble FAQ chatbot in one region back in 2020 to a multi-jurisdiction automation strategy by 2025.
Paul Hewitt
Head of AI Innovation & Digital Employee Experience, HR
Eli Lilly
AI transformed our Tech@Lilly service desk, now handling 70% of requests, enabling colleagues to maximize productivity.
Michael Leist
Associate Director - Tech
Strategic partners
We work with the world’s largest platforms. Check your provider for more information or start building via their marketplaces.
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May 15, 2026